Privacy Policy
1. Information We Collect
We collect information you provide when you create an account, upload pet photos, add an optional scene description, and make purchases. This includes your email address, uploaded images, generation settings, and transaction references. Full card details are handled by the payment provider shown at checkout and are not stored by PixPaw AI.
2. How We Use Your Information
Your information is used to:
- Generate AI-powered pet portraits
- Screen prompts and content for safety and abuse prevention
- Process payments and deliver digital products
- Operate, troubleshoot, and improve product quality
- Send important account updates
3. Data Security
We use reasonable technical and organizational safeguards to protect your data. Images and prompts are processed only as needed to provide, secure, and troubleshoot the portrait service, subject to the service-provider disclosures below.
4. Sharing Your Content
When you share your generated artwork to our public gallery, it becomes visible to other users. You can choose to keep your creations private at any time.
5. Service Providers
We share only the data needed to operate PixPaw AI with service providers that host data, analyze uploaded pet photos, generate portraits, screen user-supplied prompts, process payments, and fulfill physical orders. These providers currently include Supabase, Replicate, SiliconFlow, Creem, PayPal, Vercel, and Printful, depending on the feature you use. Creem's Moderation API receives the scene text you submit so it can return an allow, flag, or deny decision before image generation.
6. Your Rights
You have the right to access, modify, or delete your personal data at any time. Contact us at privacy@pixpawai.com for any privacy-related requests.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, maintain security, and improve our services. By using PixPaw AI, you consent to our use of cookies.
7.1 Essential Cookies
Required for the website to function properly:
- Authentication: Keep you logged in (Supabase auth tokens)
- Session: Remember your preferences and settings
- Security: Protect against fraud and abuse
7.2 Payment Cookies
When you make a payment, the provider shown at checkout, such as PayPal or Creem, may set cookies to process the transaction securely. Those cookies are governed by that provider's privacy policy.
7.3 Performance Cookies (Optional)
We may use analytics cookies to understand how users interact with our service and improve our features. You can opt out of these through your browser settings.
7.4 Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of PixPaw AI.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our website.
Last updated: September 3, 2026